We may hold the following personal data about you:

• Email address
• First and last name
• Phone number
• Gender
• Nationality
• Date of birth
• The order details of purchases of products/services you have made with us
• A record of any correspondence between you and us
• Personal and health related details on our pre-visit consultation form

When you visit our website we automatically gather information about your computer, such as your IP address, browser type, referring/exit pages and operating system. When you visit our hosted-pages, we also use cookies to identify you when you come back to the site. For more information on the cookies we use, why we use them and more information about cookies generally, please see Terms of Service section “Use of Cookies”.

The information you provide to us will be used by us in order to supply you with our products and services under our Terms of Service published on our website. We may also collect information about your website browsing and usage behaviour in order to contact you from time to time with details of carefully selected products or services or offers which may be of interest to you.

We will never send you our promotional email without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive promotional emails from Face Flex.

We strive to take steps to ensure your data privacy and security by selecting only government approved payment providers, by law, however, You should contact these entities directly if you have any questions about their use of the information that they collect.

We use services from our carefully chosen service providers who directly contribute to delivering our products and services. These providers are primarily engaged in hosting our systems, processing payments, conducting data analysis, and managing email services. You can review the details about our service providers’ Privacy Policy here.

• You have the right to object at any time to the processing of your personal information.
• You have the right to access any information we hold about you. Any request which is manifestly unfounded or excessive may be subject to a reasonable fee to cover our administrative costs in providing you with the necessary details.
• You have the right to ensure the personal information we hold about you is up to date and accurate.
• If you have given us consent to process any of your personal information, then you may withdraw that consent at any time.
• You have the right to opt-out of receiving emails from us at any time.
• You have the right to request that the personal information we hold about you be erased and/or request that the processing of that data be restricted.

You can contact us at any time about your data at hello@thefaceflex.com.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Any concerns regarding any external link should be directed to its website administrator or web master.